Personal information protection policy (privacy policy)

This website (referred to below as “the site”) is managed and operated by Mikasa Sangyo Co., Ltd. (referred to below as “our company”). Our company takes meticulous care in handling our customers’ personal information and strictly adheres to the following privacy policy in order to provide services that customers can use with peace of mind.

• Name of business handling personal information and personal information protection manager

  • Business name: Mikasa Sangyo Co., Ltd
    Personal information protection manager: Takeshi Akimoto

• Definition of personal information

  • In this policy, “personal information” refers to the following information.
    • Name
    • Telephone no.
    • Address
    • Email address
    • Occupation
    • Place of employment
    • Other information enabling identification of specific individuals

• Collection of personal information

  • Our company collects personal information of customers using the following methods.
    • Input from forms on the site
    • Information provided when responding to questionnaires

• Purpose of use of personal information

  • Our company uses customer personal information for the following purposes.
    • Responding to inquiries from customers
    • Contacting customers from our company
    • Shipping and delivery of products and documents
    • Providing information issued by our company
    • Work necessary for carrying out transactions
    • Creation of statistical data for marketing activities and service improvement
    • Provision of after-sales service related to the above

• Regarding provision of personal information to third parties

  • Our company does not provide customer personal information to third parties except in the following cases.
    • When the person consents
    • When necessary for the protection of life, body, or property, and consent of the person cannot be obtained
    • When there is business succession such as a merger
    • When information is provided to business contractors (e.g., delivery companies, etc.) within the scope necessary to achieve the purpose of use
    • When provision of information is necessary based on laws and regulations, etc.
    • Our company may provide customer personal information to relevant organizations when there is a legitimate reason based on laws and guidelines as follows.
    • Disclosure order from a court:When disclosure is requested by public institutions such as a court or police in connection with judicial proceedings or fulfillment of legal obligations.
    • Requests based on laws and regulations: When information disclosure is necessary for investigation, tax processing, or other tasks based on laws such as tax laws, the Act on Prevention of Transfer of Criminal Proceeds, and the Companies Act.
    • Disclosure in the public interest such as public health and child protection: When disclosure is deemed necessary from a social perspective or public interest standpoint, such as improving public health, healthy development of children, or prevention of abuse.

• Management of outsourcing contractors

  • When sharing personal information with outsourcing contractors, we establish an appropriate management system. When selecting contractors, we conclude contracts with them and take thorough steps to ensure appropriate management of personal information.

• Regarding requests for disclosure, correction, suspension of use, deletion, etc. of personal information

  • When our company receives requests from customers for disclosure, correction, suspension of use, deletion, etc. of personal information, we promptly respond after confirming the identity of the person through prescribed procedures in accordance with laws, regulations, and internal rules. Please contact us with your request through the“Inquiries” page on our company website.

• Regarding management of personal information

  • Our company implements the following as safety management measures for personal information.
    • Restriction of access privileges
    • Periodic security checks

• Formulation and continuous improvement of personal information compliance program

  • Our company has established a compliance program for personal information protection, and we periodically review its contents, and make continuous improvements. Through this program, we maintain a high level of personal information protection in accordance with laws, regulations, guidelines, and social demands, while also strengthening our internal system including employee education.

• Regarding security

  • The site uses SSL encrypted communication, and any personal information entered is encrypted and transmitted safely. In addition, our company takes appropriate safety management measures to prevent unauthorized access, loss, tampering, or leakage of personal information.

• About cookies

  • The site uses a mechanism that saves small data files called “cookies” on customer devices (computers, smartphones, tablets, etc.) for the following purposes and reads that information when the customer visits again. Cookies temporarily store browsing history on the site and information set by customers, and help improve convenience in the following ways.
  • Improved convenience: When customers revisit the site, it retains customization information for language and display content set in the past, thereby improving convenience.
  • Understanding the usage situation: We analyze the usage situation and trends of the site to help improve it and enhance services.
  The site uses Google’s access analysis tool “Google Analytics” that employs cookies to analyze visitor behavior anonymously (in a way that does not identify or specify individuals). Information collected by Google Analytics is managed based on the Google Analytics Terms of Service and Google Privacy Policy.
  • Google Analytics Terms of Service
  • Google Privacy Policy
  How to disable cookies
  If you do not wish to use cookies, you can disable them from the settings of each web browser. The following provides information on the disabling procedures for the main browsers.
  • Google Chrome
    Click “︙” at the top right → “Settings” → “Privacy and security” → “Site settings” → “Cookies and site data” → Select “Don’t allow sites to save and read cookie data.”
  • Safari
    “Preferences” → “Privacy” → Check “Block all cookies.”
  • Microsoft Edge
    Click “…” at the top right → “Settings” → “Cookies and site permissions” → “Manage and delete cookies and site data” → Select “Block all cookies”
  • Firefox
    Click “≡” at the top right → “Settings” → “Privacy and Security” → “Cookies and Site Data” → Check “Block cookies.”
  Precautions
  If you disable cookies, some functions of the site may be limited. Also, disabling methods may differ depending on the browser version and device, so please refer to the help or support pages of each browser for details.

• Regarding revisions to this policy

  • Our company may review and revise this privacy policy as appropriate. Revision content will be communicated to customers by posting on the site, and the new content will come into effect at that time.

Updated on October 31, 2024